Get in Touch

We respond to every message personally. Typical response time is within one business day.

Sales & Licensing

Enterprise licences, volume pricing, Oracle migration assessments, custom deployment arrangements. We respond within one business day.

Technical Support

Installation, configuration, and operational issues. Professional and Enterprise licence holders receive guaranteed SLA response times.

Community: Community forum · SME Free: 48h email SLA · Professional: 24h email SLA · Enterprise: 8h email SLA + dedicated CSM

Licensing Enquiries

Licence key management, upgrades, downgrades, air-gapped activation, IoT deployment licences, and OEM arrangements.

Security & Responsible Disclosure

Report security vulnerabilities in Maree-DB or our infrastructure. We acknowledge within 24 hours, triage within 72 hours, and do not take legal action against good-faith researchers.

Careers

General career enquiries. For open positions, please complete the culture assessment first — it helps us understand fit quickly.

General Enquiries

Partnerships, press, speaking requests, or anything else. We read everything.

Postal Address

SupportCALL ICT Solutions
Launceston, Tasmania
Australia

Send us a message

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